Terms and Conditions

1. Acceptance of Terms

By accessing or using our website and applying for the Kenya Electronic Travel Authorization (ETA), you agree to comply with and be bound by these Terms and Conditions. Please review them carefully.

2. Service Description

We offer online assistance services to facilitate your application for the Kenya ETA. Our services include reviewing your information, submitting your application on your behalf, and providing customer support regarding your ETA process.

3. Eligibility

To use our services, you must:

• Be at least 18 years old or have parental/guardian consent.
• Possess a valid passport with at least 6 months validity from your intended date of entry.
• Provide accurate and truthful information during your application process.

4. Fees and Payment

Our service fee includes government application fees and our processing fee. Payment must be made using a valid debit or credit card. All fees are non-refundable once your ETA application has been submitted.

5. Application Process and Approval

We facilitate the submission of your application; however, approval of your Kenya ETA is at the sole discretion of the Kenyan government. Processing times are estimates and subject to government review. We are not responsible for delays caused by incomplete or inaccurate information.

6. Refund Policy

Refunds are not issued once the ETA application has been submitted to the Kenyan government. If your ETA is denied due to errors on our part, we will either resubmit your application at no additional cost or issue a refund for our service fee.

7. Limitations of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services. We cannot guarantee approval of your ETA, as final authorization lies with the Kenyan government. It is your responsibility to ensure your application is submitted accurately and on time.

8. Privacy and Data Protection

We collect and use personal data only to facilitate your ETA application. We implement strict measures to protect your personal data and comply with applicable data protection laws. For detailed information, refer to our Privacy Policy.

9. Intellectual Property

All content, materials, and intellectual property on this website are owned by us and protected by applicable laws. Unauthorized use or distribution of this content is prohibited.

10. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of these changes.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with applicable laws and regulations. Any disputes arising from these Terms shall be subject to the jurisdiction of the courts in the applicable jurisdiction.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us via the information provided on our website.