Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you apply for the Kenya Electronic Travel Authorization (ETA) through our website.

Information We Collect

We may collect personal and non-personal information necessary for processing your ETA application, including:

• Personal Information: Name, date of birth, passport details, nationality, email address, phone number, photograph, travel itinerary, and payment information.
• Non-personal Information: Browser type, IP address, and device type used to access our services.

How We Use Your Information

Your information is primarily used for:

• Processing and submitting your ETA application.
• Communicating updates about your ETA status.
• Responding to your inquiries and providing customer support.
• Improving our website and services.
• Ensuring compliance with applicable laws and regulations.

Sharing Your Information

We may share your information with:

• Government authorities for processing and approval of your ETA application.
• Service providers facilitating our website operations and payment processing.
• Legal entities when required by law or in response to legal proceedings.

We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. After this period, your data will be securely disposed of.

Cookies

Our website uses cookies to enhance user experience. Cookies help us recognize your device and improve site functionality. You can choose to accept or decline cookies through your browser settings.

Your Rights

You have the right to:

• Access, correct, or update your personal information.
• Request the deletion of your data.
• Object to or restrict the processing of your data.
• Withdraw consent at any time, where applicable.

To exercise these rights, please contact us through the information provided on our website.

Third-party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. All updates will be posted on this page, and we encourage you to review our Privacy Policy regularly.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact us through the details provided on our website.